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American Automobile Association Website Review & Ratings + American Automobile Association Coupons

American Automobile Association: Products & Services

American Automobile Association is a non profit organization that is famous for providing its customers with a quality recovery service, insurance and credit cards. The website has a great layout and provides a website that can be used to pay any dues pending towards the association. The website is very famous among car owners and it periodically provides studies and research analysis about road safety and car related topics.

American Automobile Association: Company Background

The company is an association of 51 automotive clubs located in the US and was founded in 1902. The company has been around for 111 yearsand has its headquarters in Heathrow, Florida. The company offers products and services of the best quality and makes efforts to ensure that its customers get their money’s worth. The products and services offered by the company are top notch and can be considered a benchmark for the industry.

American Automobile Association: Customer Feedback & Reviews

The website has received positive reviews from its customers and enjoys their loyalty as Claudia B writes “AAA Roadside Towing Assistance was out in full force today in Beverly Hills at Coldwater Canyon Park.  (See my review of the City of Beverly Hills.)  There was a serious pothole located at the tail end of Coldwater Canyon as one is approaching Beverly Drive, and NINE of us (that I know about) fell victim to this pothole, and NINE of us lost our front left driver's side tire to going over the seemingly invisible pothole.  (Yet, when I went back in the direction of the pothole and then saw its enormous size, I have no idea how any of us could have missed it.  Anyway, when I telephoned AAA, they said it would be 45 minutes till someone showed.  They arrived in 20 minutes. They not only helped me, they helped the others who were there at the same time (and not everyone had AAA like we did).  They were fast, helpful, and got the donut put on in no time at all.  It definitely helped to take the stress levels down.  All we did was stand around and watch them work their tails off.  Then, we drove off with the donut tire.”. Another Manami Y writes “For the first time ever, I put AAA Roadside Assistance to good use. AAA costs an arm and a leg in my opinion. I hear friends talk about their super cheap auto insurance rates and I feel like a fool. But, as I learned this morning you can't put a price on peace of mind or excellent customer service!”.

American Automobile Association: Business Credibility & Trustworthiness

The company has been listed on the Better Business Bureau and is ranked A+ with A+ being the highest rank and F being the lowest. The company has had 0complaints against it in the last 3 years and 0 complaints against it in the last 12 months. The company does not have any court cases against it and is financially secure and the company will continue business in the foreseeable future.

American Automobile Association: Website Popularity & Google Ranking

Alexa gives the website a global rank of 4,742and a US rank of 870. Google Page Rank gives the website a score of 7 out of a possible 10. Compete gives the website a rank of 640and a unique monthly user average of 3,254,203. The website is ranked 3rd amongst its competition and can be deemed as popular judging by the stats available. 

American Automobile Association: Social Media Presence

Social media has created vast opportunities for companies to promote their products and services online. The Facebook page of the company has 2,997 likesand is used to promote the company’s services and brand image. The company uses the twitter account @AAASoCal and has 5,602 followers and 6,250 tweets to its credit. The page is used to communicate with fans and customers on a one to one basis. The company’s social media profile is satisfactory.

American Automobile Association: Website Security & Safety

According to the Google Safe Browsing Diagnosis the website is safe to browse and is not considered suspicious. The website does not harbor any malware or viruses and does not have any self installing software present on any of the pages of the website that were tested. The website puts great emphasis on security and employs HTPS and SSL security protocols to ensure general safety and consumer financial protection. The website can be deemed as secure.

American Automobile Association: Pricing & Packages

The website offers high quality products and services that are charged accordingly. The company has a very big line of products and items have different prices. For example a simple membership costs $48 which is of a very good quality. The prices are quite reasonable when compared with the company’s competitors and customers can be assured of the best prices on offer.

American Automobile Association: Shipping Rates & Policies

The company does not offer any products and services that require shipping the website so no shipping rates or policies are mentioned by the company.

American Automobile Association: Payment Methods Accepted

The website accepts credit cards powered by Visa, MasterCard, American Express and Discover. The website offers a very decent payment portal and uses HTTPS and SSL security protocols to ensure consumer financial data protection. The website is very reliable and its payment portal can be used to make payments with great peace of mind. The payment portal is used to pay any amounts due to the company for memberships. 

American Automobile Association: Returns, Refunds & Exchange Policy

The website offers services that require no refund and so does not have a refund policy. The services provided are under contract and do not require delivery and cannot be faulty or damaged. Hence the company does not list a refund policy or accept any refunds for that matter. No refunds will be entertained or accepted.

American Automobile Association: Product images & screenshots
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